User Privacy Agreement

1. Introduction
Welcome to Lingoroo, a language learning application. Your privacy is important to us, and this User Privacy Agreement explains how we collect, use, and protect your personal information. By using Lingoroo, you agree to the terms outlined in this agreement.

2. Information We Collect
We may collect and process the following types of personal data:

• Personal Information: Your name, email address, phone number, and other registration details.
• Account Information: Username, password, and other login credentials.
• Usage Data: Information on how you use Lingoroo, including interactions within the app, learning progress, and engagement metrics.
• Device Information: IP address, browser type, device model, operating system, and app performance data.
• Payment Information: If you purchase any premium features, we may collect payment details through third-party payment processors.
• Communication Data: Any messages, feedback, or inquiries you send through customer support or other communication channels.

3. How We Collect Information
We may collect information through the following methods:

• When you create an account or update your profile.
• When you use Lingoroo’s features, such as completing lessons or interacting with other users.
• When you contact customer support or participate in surveys.
• Through automated tracking technologies such as cookies and analytics tools.

4. How We Use Your Information
We use your information for the following purposes:

• To provide and improve Lingoroo’s language learning services.
• To personalize your learning experience.
• To communicate with you about updates, promotions, or service changes.
• To ensure security, prevent fraud, and comply with legal obligations.
• To analyze user engagement and improve app performance.

5. Your Rights and Choices
You have the following rights regarding your personal information:

• Access and Update: You may review and update your personal information in the app’s settings.
• Data Deletion: You can request account deletion through the app or by contacting our support team.
• Opt-Out: You can unsubscribe from promotional communications at any time.
• Withdraw Consent: If you previously provided consent for data processing, you may withdraw it at any time.

6. Sharing Your Information
We do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party partners who assist in app functionality, payment processing, analytics, and customer support.
• Legal Authorities: If required by law or necessary to protect user rights and security.
• Business Transfers: In case of a merger, acquisition, or other corporate restructuring.

7. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online service is entirely risk-free, so please use strong passwords and safeguard your account information.

8. Changes to This Privacy Agreement
We may update this agreement from time to time. Any changes will be communicated through the app or our website. Continued use of Lingoroo after updates means you accept the revised agreement.

9. Contact Us
If you have any questions or concerns about this User Privacy Agreement, please contact us at:

Email: support@codebali.tech

By using Lingoroo, you confirm that you have read and understood this agreement and consent to the collection and use of your data as described.